Payment and security

This page sets out how payment works on marqorin.com and what happens to the information you enter at checkout.

How payment is taken

Checkout runs on Shopify's hosted payment pages. Card details are entered directly into Shopify's form over an encrypted connection and passed to the card networks for authorisation. Marqorin never sees, handles or stores your full card number, expiry date or security code.

Shopify is certified to PCI DSS Level 1, the highest level of the card industry's security standard. Our own systems receive only the outcome of a payment, the card brand and the last four digits.

What we accept

Major credit and debit cards, plus the accelerated wallets offered at checkout. The exact list depends on your country and is shown on the payment step before you confirm.

Currency

Prices are shown and charged in United States dollars. If your card is issued in another currency your bank converts the amount at its own rate and may add a foreign-transaction fee. That fee is your bank's, not ours.

When you are charged

The full amount is authorised and captured when you place the order. If a piece turns out to be unavailable we cancel that line and refund it to the original payment method, usually within one business day.

Encryption

Every page on this store is served over HTTPS with TLS, so the pages you browse and the details you type are encrypted in transit, not only the checkout.

What we keep

Your name, email address, shipping address and order history, so we can send the parcel and handle a breakage or a return. We do not keep card numbers. What we hold, for how long, and how to ask for a copy or deletion is set out in our privacy policy.

Unrecognised charges

If a charge from Marqorin appears on your statement and you do not recognise it, email info@marqorin.com with the date and the amount. We will identify the order or confirm that no such order exists, and we will tell you either way. Contact your card issuer as well — they can block a card faster than we can.

Questions

Anything about billing, refunds or the security of this site: info@marqorin.com.